To receive, record and distribute incoming and internally created correspondence of all kinds (e.g. letters, memoranda and faxes).
To open and index files, attach relevant papers and pass the files to action officers.
To build up and control all officially registered files and other documentation in their care, so that they can be produced quickly by means of effective indexing, classification and tracking procedures.
To know the location of all officially registered files in their care and be able to produce them quickly, by means of effective indexing, classification and tracking procedures.
To provide storage, repository and reference services for all officially registered files and other documentation in their care.
To record and arrange for the efficient and timely dispatch of all correspondence produced by the officers they serve.
To review and dispose of all outdated files or other records in accordance with retention periods as agreed between the Service.